Career Opportunities

Join our Team of Divorce Mediators

Family Mediator

Fairway Divorce Waterloo-Wellington is expanding!

Locations: Waterloo-Wellington

Fairway Divorce Solutions Waterloo-Wellington, the region’s premier Divorce Mediation practice, is growing and adding another family mediator. We are passionate about helping families go through divorce with dignity and compassion. Over the past 12 years, we’ve helped thousands of people move through separation amicably and efficiently. If you want to join a highly experienced, supportive team, Fairway Waterloo-Wellington is the right place for you.

The ideal candidate must be an accredited mediator (Acc.FM or Q.Med) with a minimum of 3 years of experience in Family Mediation. Knowledge and additional certifications in family law or finances are an asset.

This can be a full-time or part-time position with an attractive commission-based compensation for high-earning potential complemented by a flexible workplace environment.

We thank all applicants for their interest; however, only those selected for interviews will be contacted. Email resumes to:

Resolution Expert

Primary Role

To support Fairway clients through the Independently Negotiated Resolution process and any other divorce related negotiations. This person is responsible for the engagement of clients and reporting on sales and stats. Position reports to management but works directly with the Case Coordinator.

Key Tasks & Responsibilities

Leading Clients through Fairway Process

  • Facilitate / mediate / negotiate decisions and processes related to separation and divorce following Fairway’s Independently Negotiated Resolution Process (“INR”), Fairway Fast Track, or hourly, half day / full day mediations.
  • Working with a team of skilled Resolution Experts (“RE”) to guide clients through a step by step process from separation to divorce and at times providing assistance and insight to other RE’s clients/files.
  • Reviewing client’s financial disclosure, development of a balance sheet and drafting of a Resolution Plan.
  • Providing feedback to clients regarding their personal financial circumstances/needs
  • Empowering clients to make well informed financial and family decisions in such a way that allows them to take control of their future.
  • Providing feedback to clients regarding parenting schedules and developing a parenting plan.
  • Through the tracking system ensure clients are completed the INR Process within 120 days of receiving financial disclosure.
  • Engaging new clients during introductory consultations.

Meetings and Reporting

  • Minimum weekly meetings with sales and operations (Client service associates)
  • Weekly Reporting
  • Ensuring client tracking information is up to date on the Salesforce CRM

Deliverables and Objectives

  • Engaging clients and move each client through the process in a timely, organized and efficient manner
  • Strive to ensure that all clients in the corporate system complete the Fairway INR Process within 120 days from financial disclosure
  • Create leads and sales through COI relationships and presentations

Competencies, Skills, Experience & Requirements

  • Certifications: Acc.FM preferred. In-house courses are available.
  • Education: A bachelor’s degree for entry-level positions. A professional background in law, social work, or psychology preferred.
  • Strong empathy skills and a positive, yet persuasive communication style – you have an ability to connect with different people
  • Ability to create relationships & strong sales experience
  • Strong organization skills, independent, multi-tasker, driven by systems
  • Financial acumen important
  • Ability to move people from positions to mutually agreeable resolutions
  • Desire to develop as part of provincial and national team
  • Mediation training and accreditation – up to date as per Provincial and Federal Standards (where they apply)
  • Strong reporting and tracking ability
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Our Success

Fairway takes pride that over 95% of all cases started with Fairway have been successfully mediated to resolution.

If you have the experience and are interested in working with us, please call.

“There’s such a huge emotional component and huge life changes that happen, especially when children are involved, with divorce and separation.”

Divorce and Family Mediation Services Inc.